FAQ Booking

No matter which cruise you are interested in, we strongly recommend that you purchase your cruise tickets in advance to ensure a place on board. The sooner you book your cruise, the better!

Booking a cruise is fast and easy! When you have chosen you cruise, you can book:

• Online: Find your preferred cruise, choose a date and make the purchase. You will have to get your physical ticket at our ticket office before your cruise.
• By phone: Call us at 1-800-563-4643.
• At a ticket office: Find the closest ticket booth to you by clicking here. All our cruises and tours are offered at the ticket office.

You can book your cruise online at any time! The reservation system is available 24 hours a day, 7 days a week.

Our cruise prices do not include parking. Our boarding points all offer different parking options. Click here to see the parking lots closest to our boarding points.

A cruise is indeed the perfect gift! Two options are possible:

• Offer a gift certificate for a specific cruise or tour, but with no date chosen. Our gift certificates must be purchased by phone, or in person at one of our ticket offices. The gift certificate payment will be processed at the time of purchase. 
• Offer a gift card of the amount of your choosing. Our gift cards are applicable to all of our regularly priced products (cruises, souvenir shops, restaurants and bars). The gift card can be purchased on our website, by phone or at the ticket office. It is sent by mail or by email, and has no expiration date.

Call our reservation centre at 1-866-856-66683 and one of our agents will gladly assist you.

Yes, private group events can be organized on all our boats, departing from Montréal, Québec City, Trois-Rivières, Tadoussac, Charlevoix, Rivière-du-Loup and Berthier-sur-Mer. It is also possible to plan a departure in all cities that have a dock with safe access to the St. Lawrence.

Our corporate and group sales representatives can help you organize unique, turnkey events that meet your needs. Call us at 1-877-795-6532 so we can assist you with your event. 

The AML-FLEX option allows you, once, to advance or postpone the date of your cruise, up until 7 days before the date of departure.

The AML-FLEX + option allows you, once, to advance or postpone the date your cruise, up until 24 hours before the date of departure.

Note that these options are subject to availability of cruises. If you wish to advance your date, do it sooner than later. These options are available for individual sales and select products only.

To take advantage of these options, call us at 1-877-522-5346 to speak to an AML Cruise representative. The new date must be chosen within the calendar year of the initial date and can only be applied to the same product.

For more details, check out the AML-FLEX/AML-FLEX + section of our website.